Exclusive Walk-in Drive for Fresher at Dell -technical Support (voice)
Dell International Services India Private Limited
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Location: Delhi, Delhi/NCR(National Capital Region)
Salary: 3, 00,000 - 4, 75,000 P.A.
Designation: Client Technical Support Associate ( Voice Process)
Job Description -Technical Support:
· Troubleshooting of dell laptops.
· Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
· Diagnosis & resolving of the hardware problems and troubleshooting..
· Verifies warranty entitlement and determines appropriate action.
· Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
· Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
How to Apply:
Interested candidates can walk In with an updated copy of resume and a photo id proof at below mentioned address.
Walk In Date: 26th Oct 2015 (Monday)
Walk In timings : 11 AM- 3 PM
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon – 122002 Haryana(Nearest Metro Station - Sikandarpur Metro Station)